Customize Your Glass Mousepad

1.Artwork Preview & Safe Area

• Preview Window: Any design elements placed outside the visible preview window will be trimmed. Please keep all critical graphics, text, and logos entirely within the preview boundary.
• Rounded Corners: Our pads feature fixed-radius corners—26×21cm and 40 ×30cm sizes use a 10mm radius; the 50×45cm size uses a 25mm radius. These cannot be altered.

2.Image Resolution Requirement

• All artwork must be created at 300dpi or higher. Designs supplied at a lower resolution may appear blurry or pixelated when printed.

3.Intellectual Property & Indemnification

• By submitting artwork, you confirm that your design does not infringe any third‑party copyrights, trademarks, or other intellectual property rights.
• You assume full legal responsibility for any claims arising from your design. Our company disclaims all liability for copyright or trademark disputes.
• Please ensure you have obtained all necessary permissions or licenses before upload.

4.Production Disclaimer

• We cannot be held responsible for printing errors resulting from non‑compliance with these guidelines. Designs that fail to meet specifications may be subject to additional fees or reprint charges.

Starting December 25, 2024, all purchases of custom series products include a warranty: 260mm × 210mm size comes with a 1-year warranty, while all other sizes are covered by a 3-year warranty.
For more details, visit our FAQ page. If you have any questions, feel free to contact us at support@theclustrs.com.

1.Expected Ship Date: Within 3–5 Business Days

Payment for this pre‑order item will be collected at checkout. We’ll ship as soon as assembly is finished—typically within three to five business days, though high order volumes may affect timing.

2.Preview Image Disclaimer

Image appearance may vary due to display differences. The final product may differ slightly from the on-screen image, but our team will send a photo of the completed product for your confirmation before shipping.

3.No Cancellations After Order Completion

Once your order is finalized, it cannot be canceled. Please verify all details before completing your purchase.

4.Estimated Shipping Date

Actual shipment may occur after the estimated ship date. If production delays arise, we will notify you promptly.

5.Design Ownership & Indemnification

I certify that the submitted design is either my original work or used with full permission from the rights holder. I further confirm it does not infringe any third‑party rights and accept full responsibility for any claims or disputes.